Intake & Scheduling Specialist

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Act as the initial point of contact for those seeking mental health services

• Conduct demographic intake screenings and assessments

• Gather essential information from potential clients

• Accurately and promptly input client data into the EHR system

• Distribute necessary and additional consent forms via the patient portal

• Offer resources and referrals to individuals in crisis situations

• Ensure precise documentation while adhering to privacy and confidentiality regulations

• Review supportive scheduling assignments on a daily basis

• Complete assigned outreach tasks in a timely manner

• Perform client intake assessments

• Facilitate clinician matching and appointment scheduling

• Assist in gathering and integrating intake-services data

• Collaborate with a multidisciplinary team to ensure continuity of care

• Report directly to the Director of Client Access and Revenue Operations

⛳️ Requirements

• Availability for part-time work, totaling 10 hours per week

• Excellent verbal and written communication abilities

• Strong organizational capabilities

• Capacity to work independently and manage time effectively

• Understanding of behavioral health terminology and community resources

• Proficient with computer systems, including EHR platforms and Google Drive

• Ability to evaluate and adjust plans of action to prioritize tasks

• Skilled in managing time efficiently

• Capability to work both independently and collaboratively as part of a team

• Expertise in electronic charting and documentation

🏝️ Benefits

• Promotion of a healthy work-life balance

• Flexible scheduling options within standard business hours

• Remote work arrangement available

• Chance to make a significant impact by providing essential support to clients

• Opportunities for clinicians to advance and develop their therapeutic practice

• An inclusive and diversity-focused workplace