Intake & Recruitment Coordinator – ABA

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee the complete client intake process to ensure a seamless and positive experience.

• Serve as the initial point of contact for inquiries from new clients, delivering timely and professional responses.

• Accurately collect, review, and organize client documentation.

• Facilitate the initiation of services, which includes scheduling and communicating with internal teams.

• Conduct ongoing follow-ups to guarantee high levels of client satisfaction and success.

• Assist in recruitment initiatives, which involve sourcing, screening, and coordinating candidates.

• Organize interviews and manage communication with candidates throughout the hiring process.

• Aid in the onboarding process for new employees.

• Keep candidate and client pipelines updated using platforms like Monday.com.

• Monitor and manage workflows related to both intake and recruitment activities.

• Work collaboratively with internal teams to efficiently address staffing and client requirements.

⛳️ Requirements

• Demonstrated experience in intake coordination, recruitment, or customer success (ideally within healthcare or ABA).

• Excellent communication and interpersonal abilities.

• Capability to handle both client-facing and recruitment tasks effectively.

• Highly organized with exceptional attention to detail.

• Competence in multitasking and thriving in a fast-paced environment.

• Familiarity with Monday.com or similar CRM/project management tools (preferred).

• A customer-centric approach with a dedication to excellence in service.

• Strong problem-solving and administrative capabilities.

🏝️ Benefits

• Flexibility to work during U.S. hours.

• Opportunity to work remotely from home.