Intake Patient Care Representative

This is a fully remote position, open to applicants in Oklahoma.

📋 Description

• Assist with the admission of new patients by accurately gathering and entering demographic and clinical data.

• Confirm insurance coverage and assess benefits.

• Process and monitor authorizations as necessary.

• Evaluate the validity of prescriptions and identify any missing or necessary documentation.

• Interact with patients and referral sources to collect essential intake information.

• Collaborate with internal teams to ensure a prompt initiation of care.

• Keep precise documentation that adheres to HIPAA regulations.

⛳️ Requirements

• Background in customer service or as a patient service representative in the healthcare field.

• Highly organized with a keen attention to detail.

• Capable of managing several intake cases at the same time.

• Able to work autonomously in a remote setting.

• Knowledgeable about healthcare documentation and insurance processes.

• Must maintain a quiet, focused workspace free from background noise and distractions.

• Comfortable participating in virtual meetings with a professional appearance and demeanor.

• Demonstrated strong time-management abilities, alongside accountability and self-motivation.

• Must have access to reliable, high-speed internet.

• At least 2 years of experience in healthcare intake, medical office administration, or insurance support.

• Experience with insurance verification or authorizations is preferred.

• Background in home health, DME, or medical office is advantageous.

• High school diploma or GED is required.

🏝️ Benefits

• Fully remote work environment.

• Equipment provided for your role.

• Comprehensive benefits package including medical, dental, vision, 401k, and paid time off.

• Paid holidays along with bonus days off.

• Organized onboarding process and role-specific training.

• Opportunities for career advancement within the organization.

• Competitive hourly wage starting at $18.00 per hour for Tier 1 positions.