Insurance Verification & Benefits Specialist

This is a fully remote position, open to applicants in Utah.

📋 Description

• Collaborates closely with the Central Intake team.

• Serves as the “expert” regarding inquiries related to insurance.

• Validates commercial insurance benefits as necessary, concurrently with the influx of new referrals.

• Conducts audits on all new admission charts across multiple sites.

• Reviews and verifies accurate entry of Notice of Election information and liaises with the billing department.

• Ensures that all patient information is accurate and updates any discrepancies as they are identified.

• Maintains close communication with the Central Intake department, business offices at various locations, and the corporate billing department.

• Validates and confirms the entry of Medicaid, Medi-Cal, and Medicaid Room and Board information.

• Identifies potential areas of compliance exposure and risks of non-payment.

• Upholds confidentiality policies, including company policies and HIPAA regulations.

• Re-verifies all payer information for multiple sites at the start of each new year and communicates any liabilities to families/patients.

• Engages in departmental quality initiatives.

• Performs additional duties as assigned.

⛳️ Requirements

• Excellent written and verbal communication skills.

• Proficient in computer usage.

• Ability to handle multiple tasks simultaneously.

• Strong organizational abilities.

• Outstanding problem-solving and analytical skills.

• Capable of effective communication with both team members and families/patients.

🏝️ Benefits

• Tuition Reimbursement.

• Paid Time Off (PTO) and Paid Holidays.

• Comprehensive Medical, Dental, Vision, Life Insurance, and more.

• Health Savings Account (HSA) & 401(k) options available.

• Mileage Reimbursement for eligible positions.

• Access to advanced training programs.

• A passionate company culture dedicated to providing the highest standard of care in the hospice industry.