Insurance Liaison

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver exceptional customer service to families.

• Facilitate communication among referring physicians, insurance providers, and treatment facilities.

• Secure insurance authorizations.

• Investigate, assess, and document benefits, eligibility, and authorization prerequisites in collaboration with the Verifications Team.

• Thoroughly evaluate benefits and eligibility, enabling families to make well-informed decisions regarding treatment costs.

• Discuss cost shares, co-payments, and financial obligations with patients' families.

⛳️ Requirements

• 1 – 2 years of experience in customer service or a related field.

• 1 – 2 years of experience using software such as Microsoft Outlook and Adobe.

• An investigative, inquisitive, and problem-solving approach.

• Excellent organizational abilities and meticulous attention to detail.

• Self-driven, task-focused mindset with a strong capacity to handle multiple tasks simultaneously.

• Capability to collaborate within a team as well as work independently.

• Friendly, compassionate, empathetic, and professional communication style, both verbally and in writing, with team members and individuals seeking treatment.

• Candidates must be authorized to work for any employer in the U.S.

• Currently unable to sponsor or assume sponsorship of an employment Visa.

🏝️ Benefits

• Medical, Vision, and Dental Insurance.

• 401k Retirement Plan.

• 3.5 Weeks Paid Time Off plus 7 paid Holidays.

• Life Insurance.

• Short/Long Term Disability Insurance.

• Opportunity for performance-based bonuses.