Insurance Account Manager – Trainer

This is a fully remote position, open to applicants in Utah.

📋 Description

• Oversee the development and implementation of learning programs for client service teams across various platforms.

• Act as a subject matter expert for AMS360 and other relevant systems and tools, managing training delivery for new users and newly integrated offices.

• Create and execute role-specific onboarding programs spanning 30, 60, and 90 days for Client Managers and Client Advocates.

• Collaborate with operations leaders to evaluate learning requirements and customize training strategies that align with company SOPs.

• Offer coaching, mentorship, and strategic guidance to team leaders and learning advocates.

⛳️ Requirements

• Extensive experience with AMS360 and other insurance-related systems.

• Minimum of 2 years of experience in insurance account management (licensure preferred).

• At least 2 years of experience in facilitating training for large groups, in both in-person and virtual settings.

• Strong understanding of adult learning principles and instructional design methodologies.

• Proficient in Microsoft 365 with the ability to quickly adapt to new systems.

• Willingness to travel up to 30% of the time.

🏝️ Benefits

• Medical

• Dental

• Vision

• Life Insurance and AD&D

• FSA / HSA

• Accident & Critical Illness

• Hospital Indemnity

• Pet Insurance

• 11 Paid Holidays

• Flexible PTO

• 401K