Instructional Designer – Temporary

📋 Description

• Create and implement captivating instructional training programs, which include facilitator guides, job aids, training manuals, case studies, simulations, on-the-job training resources, and eLearning solutions designed to support practical application drills, effective knowledge acquisition, and rapid proficiency.

• Collaborate closely with Subject Matter Experts (SMEs) from Clinical, Audit, and Quality teams to collect content, verify accuracy, challenge assumptions, and convert intricate operational processes into effective, learner-centered training solutions.

• Oversee content review and approval processes with SMEs to ensure that training materials accurately reflect current operational workflows, client expectations, compliance standards, and industry benchmarks.

• Integrate updates from industry organizations and regulatory bodies (such as Coding Clinic, AHIMA, CMS, NCCI, LCD/NCD guidance, and payer-specific requirements) into training content to maintain precision and compliance.

• Utilize contemporary authoring platforms and multimedia resources to create visual, audio, and interactive learning tools that enhance learner engagement and retention.

• Establish evaluation methods, feedback mechanisms, and learner performance metrics to consistently assess training effectiveness and modify content based on learner needs and business outcomes.

• Maintain accurate and up-to-date curriculum documentation, version control, training records, and shared content repositories across learning platforms and internal systems.

• Ensure the instructional integrity, design consistency, and educational efficacy of all training materials produced before they are released to operations or learners.

• Keep abreast of instructional design best practices, healthcare education trends, compliance standards, and emerging learning technologies to continuously enhance training delivery and outcomes.

⛳️ Requirements

• At least 3+ years of experience in developing clinical training content, continuing education, or learning solutions for healthcare professionals, including nurses, coders, auditors, and/or physicians.

• Experience in designing content for healthcare industry topics, with a preference for backgrounds that support auditing, coding, payment integrity, revenue cycle, or clinical operations.

• Bachelor’s degree in Instructional Design, Organizational Development, Education, or a related field is required.

• A portfolio or professional work samples are required during the interview process; samples may be from any industry or topic but must demonstrate strong instructional design and professional-quality development.

• Strong proficiency in instructional design authoring tools, including Articulate Storyline, Rise, and other eLearning development platforms.

• Proven ability to identify the most effective learning modalities and design engaging learning experiences, including case studies, simulations, practice exercises, knowledge checks, and other hands-on application activities.

• Deep understanding of adult learning principles, instructional design methodologies, and training evaluation practices to ensure learning effectiveness and knowledge retention.

• Strong working knowledge of clinical terminology, particularly in auditing, coding, and payment integrity environments to ensure that training content is accurate, relevant, and aligned with operational needs.

• Exceptional ability to simplify, organize, and convey complex concepts in a manner that enhances learner understanding and performance.

• Excellent written and verbal communication skills with the ability to collaborate effectively across cross-functional teams in a diverse, remote environment.

• Strong attention to detail, capable of identifying gaps, inconsistencies, and opportunities for improvement within learning materials and training processes.

• Robust analytical and problem-solving skills with the capability to align learning solutions with business needs and operational goals.

• Excellent planning, prioritization, and project management skills to manage multiple deliverables and adapt to changing deadlines in a fast-paced environment.

• Comfortable working with technology-based collaboration tools such as Microsoft Teams, SharePoint, PowerPoint, and other virtual learning and communication platforms.

• Ability to remain adaptable and effective in an environment where priorities, timelines, and business needs may shift rapidly.

🏝️ Benefits

• Up to 10% annual travel (for team meetings and limited client onsite engagements).

• Exciting, fast-paced, and innovative work environment.

• Guidance and coaching through a mentoring program.