Inside Sales Team Manager

This is a fully remote position, open to applicants in New York, +2 more states.

📋 Description

• Lead the Veterinary Inside Sales Team to accomplish profitable sales growth objectives.

• Track weekly sales activities utilizing Salesforce and Vonage.

• Assist in lead qualification, prospecting, account penetration, and the development of the sales pipeline.

• Establish team sales targets and generate regular sales forecasts and performance reports.

• Collaborate with Divisional Sales Directors to provide a cohesive customer experience that supports field sales execution.

• Work together with Marketing, Strategic Accounts, Veterinary Affairs, and other business partners.

• Assess and enhance sales practices, tools, and processes.

• Recruit, mentor, and develop team members to achieve career and organizational objectives.

• Promote personal development, engagement, inclusivity, and a team-oriented mentality.

• Guide the team through change management initiatives.

• Ensure effective call coverage in alignment with hospital priority classification.

• Cultivate multi-level and multi-functional customer relationships to enhance customer satisfaction and business performance.

• Address escalated customer issues and team conflicts.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's degree in Business, Marketing, or Veterinary Science is preferred.

• Over 5 years of experience in B2B Sales.

• Exceptional oral and written communication and presentation skills.

• Proven experience in leading, motivating, and managing a sales team.

• Demonstrated success in an inside sales role.

• Established sales management experience, ideally in an inside or virtual sales setting.

• Strong grasp of sales performance metrics and forecasting.

• Familiarity with CRM software, particularly Salesforce.

• Capability to analyze data to uncover opportunities.

• Ability to juggle multiple tasks and embrace new challenges with urgency and enthusiasm.

• Willingness to travel overnight occasionally, around 10% of the time.

• Please note that Mars does not sponsor visas for this position.

🏝️ Benefits

• Comprehensive learning and development support from the very first day.

• Access to the in-house Mars University.

• Competitive salary and benefits package within the industry.

• Eligibility for a company bonus.

• 401(k) retirement plan.

• Company-sponsored medical insurance.

• Company-sponsored dental insurance.

• Company-sponsored vision insurance.

• Basic life insurance coverage for employees and eligible dependents.

• Up to 18 weeks of paid parental leave.

• 120 hours of vacation annually.

• Paid sick leave with 100% pay continuation for up to 40 hours per calendar year.

• 12 paid holidays throughout the year, including both fixed and flexible holidays.