Appointment Setter – Inside Sales

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Conduct a high volume of outbound calls to potential customers and manage inbound calls as necessary.

• Transform new and existing leads into qualified appointments for Design Consultants.

• Pose discovery questions to understand the project, needs, motivation, and timeline of each homeowner.

• Create value in the consultation process and request the appointment.

• Address questions, hesitations, and objections while ensuring a positive customer experience.

• Follow up with leads via phone, text, and email.

• Reconnect with previous opportunities and convert renewed interest into appointments.

• Maintain precise customer information and detailed notes in the CRM.

• Strive to achieve appointment-setting goals and performance KPIs.

• Utilize coaching, feedback, and performance metrics to enhance results.

• Record and dispatch personalized video messages following appointment bookings.

• Make over 100 calls daily while upholding call quality and professionalism.

• Collaborate remotely within a competitive and supportive team environment.

• Prepare the ground for Design Consultants to facilitate successful in-home consultations.

⛳️ Requirements

• Prior experience in inside sales, appointment setting, lead conversion, outbound sales, or a similar performance-focused environment is highly preferred.

• Confident and professional phone demeanor with the ability to establish rapport quickly.

• Excellent discovery skills and the capacity to ask insightful questions.

• Confidence in addressing objections and steering conversations toward a definitive next step.

• Competitive, goal-driven mindset and eagerness to achieve measurable outcomes.

• Resilience and capability to cope with rejection.

• Strong sense of accountability, reliability, and follow-through.

• Receptive to coaching and capable of translating feedback into actionable improvements.

• Ability to maintain focus, productivity, and self-motivation in a remote setting.

• Dependable high-speed internet connection.

• A quiet, professional workspace.

• Proficient computer skills with the ability to learn and navigate CRM and communication systems.

• Weekend availability is required.

• Must reside in California, Arkansas, Texas, Arizona, Oklahoma, or Washington.

🏝️ Benefits

• Company-provided equipment.

• Internet stipend.

• 8 paid holidays each year.

• Up to 80 hours of vacation accrued annually.

• 40 hours of sick leave per year.

• Eligibility for 401(k) after 90 days.

• Medical insurance with the company covering 50% of the base plan premium.

• Additional benefit options including dental, vision, life insurance, HSA, and FSA.

• Continuous coaching and opportunities for professional development.

• Career growth opportunities.

• Uncapped performance-based incentives.

• Additional bonus opportunities.