Inside Sales Support Representative

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Assist designated Executive, Senior Executive, or Presidential Account Managers with daily order fulfillment tasks.

• Address customer concerns for both new and existing accounts.

• Contribute to customer retention and business growth.

• Deliver customer service support to the Account Manager and clients throughout the order fulfillment process.

• Facilitate daily transactions to enable Account Managers to broaden their business reach.

• Actively follow up on outstanding orders and customer service issues to ensure prompt resolution.

• Manage incoming calls and provide assistance as required.

• Prepare and track orders to guarantee accuracy and customer satisfaction.

⛳️ Requirements

• Candidates must have authorization to work for any employer in the U.S.

• Must not require sponsorship for an employment visa.

• Strong motivation to achieve success.

• Exceptional communication abilities.

• Proficient in customer service.

• Capability to handle multiple tasks simultaneously.

• Passion for assisting others.

🏝️ Benefits

• Competitive compensation package.

• 401k retirement plans.

• Comprehensive medical insurance.

• Complimentary therapy sessions.

• Access to mental health coaching and resources.

• Meditation tools available.

• Generous paid time off, including vacation and sick days.

• Wellness Time Off days.

• Volunteer Time Off days.

• Ample paid vacation.

• Dental insurance benefits.

• Vision insurance benefits.

• Monday to Friday work schedule.

• Tuition reimbursement program.

• 401k plan with matching contributions.