Inside Sales Supervisor

This is a fully remote position, open to applicants in North Carolina, +3 more states.

📋 Description

• Oversee, inspire, and nurture a team of inside sales representatives.

• Facilitate regular one-on-one coaching sessions aimed at enhancing skills, productivity, and achieving goals.

• Conduct team meetings, call reviews, and training sessions.

• Assist with the onboarding and ramp-up process for new hires.

• Ensure the team meets or surpasses activity, pipeline, and revenue objectives.

• Track daily performance metrics, including calls, emails, meetings, and conversions.

• Promote best practices in prospecting, qualification, and follow-up.

• Offer real-time support on deal strategies and handling objections.

• Establish and refine sales processes, playbooks, and standards for CRM usage.

• Keep accurate records of pipeline and forecasting data.

• Identify process gaps and suggest enhancements.

• Collaborate with cross-functional partners in Sales & Marketing regarding lead flow, campaigns, and messaging.

⛳️ Requirements

• A Bachelor's degree.

• At least 3 years of experience in inside sales or B2B outside sales.

• A minimum of 1 year of direct people management or team leadership experience.

• Demonstrated success in meeting or exceeding sales targets.

• Familiarity with CRM platforms (e.g., Salesforce), sales engagement tools, and reporting dashboards.

• Experience supervising SDR/ISR teams in a high-volume setting.

• Background in commercial operations or sales enablement.

• Experience with structured sales methodologies.

🏝️ Benefits

• Medical

• Dental

• Vision

• Life

• STD/LTD

• 401(k)

• Paid Time Off (PTO) or Flexible Time Off (FTO)

• Tuition Reimbursement

• Employee Stock Purchase Plan