Inside Sales Specialist

This is a fully remote position, open to applicants in Florida, +5 more states.

📋 Description

• Profitably increase NTW unit, sales revenue, and gross margin within targeted customer segments.

• Achieve goals through a customer-focused approach and collaboration with the designated Account Manager team.

• The primary expectations of this role include expanding tire and non-tire sales within the assigned portfolio.

• Enhance TIPS adoption and usage, facilitate customer progression in the segment funnel, and meet minimum call volume activity requirements.

• Identify Segment “F” Customers as outlined in the 2026 Segmentation (Low Volume, No Program).

• Boost overall sales revenue and unit figures.

• Drive customer progression into segments A-D.

• Pursue Manufacturer Programs.

• Generate sales via outbound calls.

• Establish TIPS accounts.

• Promote and communicate NTW-specific promotions.

• Inform about manufacturer-eligible rebates.

• Set up term accounts in coordination with the credit department.

• Advocate for Metrolink with eligible dealers.

• Additional responsibilities include increasing unit and sales revenue growth in the following categories: P/LT Tires and Medium Truck Specialty.

• Maintain activity records.

• Accurately document call activity details for all customers in Salesforce.com.

• Ongoing responsibilities include alignment with Center Operations and Field Sales personnel.

• Ensure clear communication regarding program lead opportunities back to the Account Managers.

• Maintain clear communication with DC managers concerning service issues.

• Perform other duties as assigned.

⛳️ Requirements

• Proficient in computer applications, including Microsoft Office and Excel.

• Strong and professional selling skills over the telephone.

• Ability to learn and become adept with technology tools: SalesForce.com, TIPS, QlikView, SAP, and Personas.

• Experience in the automotive or tire industry is preferred.

• Professional appearance and excellent communication skills.

• Occasional travel by car or airplane is required.

• Capability to carry promotional and sales materials and maneuver tires for demonstration when necessary.

• Daily use of a computer keyboard and monitor is required.

• Daily telephone usage is required.

• Bilingual proficiency in Spanish/English is a plus.

🏝️ Benefits

• Market-competitive compensation.

• 401(k) and Roth with company matching.

• Immediate 100% vesting.

• Comprehensive benefits, including medical, dental, and vision coverage.

• Company-paid short-term disability and employer-subsidized long-term disability.

• Company-paid life insurance.

• Discounted tire purchasing options.

• Tuition reimbursement.

• Employee assistance program.

• Generous paid vacation and paid time off.

• Customizable voluntary benefits and much more!