Inside Sales Representative

This is a fully remote position, open to applicants in Germany.

📋 Description

• Accountable for autonomously managing and enhancing a designated sales territory and/or pharmacy customer portfolio in Germany.

• Boost sales and volume through proactive, mainly telephone-based outreach to customers, concentrating on the prescription generics portfolio.

• Evaluate and understand customer needs to derive targeted sales strategies.

• Independently establish, nurture, and further develop customer relationships within the assigned client base through proactive account management.

• Initiate and execute focused sales activities to fully leverage potential and meet defined objectives.

• Continuously monitor the market and identify opportunities and risks within the designated territory or customer portfolio.

• Collaborate closely with the Inside Sales team, Customer Service, and relevant internal stakeholders to guarantee optimal customer support.

• Capture and maintain customer data, providing structured documentation of customer interactions in the designated systems.

• Confidently utilize various communication channels (telephone, video, webinars, email, chat, co-browsing, etc.) to ensure high-quality customer communication.

• Operate based on established KPIs and ensure their successful achievement.

⛳️ Requirements

• Completed vocational training related to commerce or sales.

• Minimum of 2 years of professional experience in sales, preferably within the pharmaceutical industry and/or in inside sales or telephone sales.

• Strong practical understanding of the stages of a sales conversation, particularly in needs analysis.

• Proficient in the use of SAP, CRM systems, and MS Office.

• Excellent communication skills, enjoyment of telephone-based customer interactions, and a passion for sales.

• Goal-oriented and able to work independently, with flexibility and high self-motivation.

• Fluent in German at a native level, both written and spoken.

• Certification as a pharmaceutical representative (according to § 75 AMG) is advantageous.

🏝️ Benefits

• We integrate the stability of a large corporation with the culture of a startup.

• Daily challenges and a steep learning curve for personal growth.

• An appealing talent management program for individual development.

• Strong team spirit and open communication.

• An international working environment.

• A flat hierarchical structure.

• Company pension scheme.

• Access to an e-learning platform.

• A subsidized fitness program.

• Remote work options / home office arrangements / hybrid work possibilities.

• 30 days of vacation plus company-wide days off between Christmas and New Year.