Inside Sales Representative

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Identify potential leads through market research and networking.

• Conduct cold calls and send emails to prospects.

• Qualify leads and arrange appointments.

• Establish and nurture relationships with both existing and prospective customers.

• Follow up with previous clients.

• Address customer inquiries and provide product-related information.

• Conduct product demonstrations and presentations.

• Create and tailor sales presentations.

• Communicate pricing and negotiate agreements.

• Identify opportunities for upselling and cross-selling.

• Monitor customer satisfaction and resolve any issues.

• Collaborate with other departments to fulfill customer needs.

• Accurately enter and process customer orders.

• Coordinate with logistics and shipping departments to ensure timely delivery.

• Communicate order updates and any delays.

• Manage order changes and returns.

• Track and analyze sales data.

• Prepare sales reports and provide updates to management.

• Suggest enhancements to sales strategies.

• Monitor and achieve sales targets and objectives.

• Provide customer service and address complaints.

• Develop knowledge of products and the industry.

• Educate customers on the features and benefits of products.

• Adapt to new product releases and updates.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.

• Strong analytical abilities with the capacity to interpret complex data.

• Proficient in sales tools and software (e.g., SalesForce, CRM systems).

• Exceptional written and verbal communication skills.

• Ability to work both independently and collaboratively with cross-functional teams.

• Strong negotiation and closing abilities.

• Knowledge of market research and competitive analysis techniques.

• Capability to develop and execute sales strategies and plans.

🏝️ Benefits

• Medical plans.

• Dental plans.

• Vision plans.

• 401(k) with company contribution.

• Paid time off.

• Paid parental leave.

• Tuition reimbursement.

• Paid Volunteer Program, Xylem Watermark.

• Employee Resource Groups (ERG).

• Inclusion and belonging initiatives.