Inside Sales Representative

This is a fully remote position, open to applicants in Italy.

📋 Description

• Assist the Service Sales team in reaching service revenue and contract growth targets throughout the BEA business.

• Oversee the entire renewal process for Service Agreements.

• Prepare, review, and manage service quotes, proposals, and contract documentation.

• Collaborate with Service Sales Representatives to identify opportunities for contract growth and customer retention.

• Act as the main point of contact for customer inquiries concerning service agreements, quotes, renewals, and contract management.

• Ensure accurate maintenance of customer records, contract details, and sales activities in Salesforce.com.

• Assist in preparing forecasts, tracking pipelines, and conducting sales reporting activities.

• Work with internal stakeholders to address customer issues and eliminate obstacles to contract finalization.

⛳️ Requirements

• A Bachelor's degree in Business, Marketing, Life Sciences, Engineering, or a related field is preferred.

• A minimum of 2 years of experience in sales support, inside sales, customer service, account coordination, contract administration, or similar commercial roles.

• Preferred experience in supporting service agreements, renewals, quotations, or recurring revenue business models.

• Familiarity with CRM systems, especially Salesforce.com.

• Excellent interpersonal and relationship-building abilities.

• Strong verbal and written communication skills.

• Exceptional organizational and time-management capabilities.

• Capacity to handle multiple priorities and deadlines in a dynamic environment.

• Customer-centric with a dedication to providing outstanding service.

• Keen attention to detail and strong problem-solving skills.

🏝️ Benefits

• We equip our global teams with the necessary resources to achieve their individual career objectives.

• Opportunities for professional development.