Inside Sales Representative

This is a fully remote position, open to applicants in Hawaii.

📋 Description

• Respond to customer inquiries regarding products, pricing, availability, product applications, and credit terms through various communication channels.

• Suggest products to customers based on their mission type, requirements, and interests.

• Provide price quotes, credit or contract details, warranties, and delivery timelines.

• Employ the ERP system for order processing.

• Input all quotes, customers, and opportunities into Salesforce and manage a sales pipeline.

• Consult with clients after sales or contract agreements to resolve issues and deliver ongoing support.

• Supply customers with product samples and catalogs.

• Create a marketing strategy to connect with new contacts within the current account base.

• Meet sales and margin goals established by your Director.

• Conduct ongoing market research in specific business channels and assist in crafting territory strategies, vendor relationships, and dealer records.

• Address unrequested preferred vendor opportunities on the TLS SOE and FESE contracts.

• Coordinate with the Regional Sales team to provide leads from bid boards or incoming inquiries relevant to their areas.

• Track all bid boards for opportunities within the designated market segment, including sites like DIBBS, GSA Ebuy, Unison, and SAM.gov.

⛳️ Requirements

• Associate's Degree in Business or a related field, or equivalent work experience.

• Experience in government sales and federal contracting is advantageous.

• Capacity to organize and prioritize multiple tasks effectively.

• Exceptional written and verbal communication skills across all business levels.

• Strong understanding of assigned sales markets along with company objectives and goals.

• Proven ability to establish rapport and credibility with colleagues, customers, and suppliers.

• Customer service-oriented with the capability to handle challenging customer situations.

🏝️ Benefits

• Competitive salary and commission structure.

• Opportunities for professional development and advancement.

• Comprehensive health benefits package.

• Flexible working hours and remote work options available.