Inside Sales Representative

This is a fully remote position, open to applicants in United States, +1 more state.

📋 Description

• Develop and sustain a steady pipeline of qualified, sales-ready opportunities for the Modern IT sales team.

• Research and identify prospective businesses through outbound calls, emails, and outreach on LinkedIn.

• Manage the complete top-of-funnel process from initial outreach to qualified handoff.

• Conduct discovery conversations with prospects and evaluate fit based on company size, IT environment, timeline, and access to decision-makers.

• Arrange initial appointments for qualified leads with the sales team.

• Keep accurate, real-time records of outreach efforts, conversations, and lead statuses in HubSpot.

• Utilize Apollo for prospecting and Salesfinity for managing outbound calling workflows.

• Complete TruMethods Sales Training within the first 90 days and implement its methodologies.

• Stay updated on the MSP market and the evolving service offerings of Modern IT.

• Leverage AI and modern sales tools to enhance targeting, personalization, outreach efficiency, conversion rates, and qualification processes.

• Evaluate outbound performance and refine messaging, timing, and targeting strategies.

• Generate market and account-level insights to enhance sales discussions.

• Collaborate with the CEO, Sales Lead, Marketing, and People & Operations teams.

⛳️ Requirements

• Minimum of 2 years of outbound B2B sales experience (SDR, ISR, or BDR) with a proven history of consistently achieving activity and pipeline KPIs.

• Ability to work autonomously and manage performance without daily oversight.

• Capability to maintain energy and discipline across 80+ calls per day.

• Proficiency in HubSpot, Apollo, and Salesfinity, or similar tools with demonstrated quick adaptation.

• Native-level proficiency in English.

• Must be based in the U.S. or Canada.

• Preferred: experience in selling technology services, SaaS, or IT solutions to SMB decision-makers.

• Preferred: familiarity with the MSP market and the managed services value proposition.

• Preferred: previous experience in a remote, asynchronous, or distributed team environment.

• Familiarity with LinkedIn Sales Navigator is advantageous.

• Ability to link sales dialogues to client business outcomes.

• Completion of internal training and commitment to continuous improvement based on data and coaching.

🏝️ Benefits

• Commission in addition to the estimated base salary.

• Medical insurance options (HMO, PPO, Nationwide, and High-Deductible Plan).

• Coverage begins on Day 1.

• Modern IT contributes towards employee and dependent premiums.

• Basic Life and AD&D insurance (up to $50,000 provided by Modern IT).

• Optional supplemental Life and AD&D insurance (for employee, spouse/domestic partner, and children).

• Long-Term Disability insurance (employer-sponsored; effective after 3 months).

• 60% of earnings up to $10,000/month.

• Optional Dental and Vision insurance (effective Day 1 if selected).

• Medical Flexible Spending Account (FSA).

• Health Savings Account (HSA) available for HDHP participants.

• Health Advocacy Program (24/7 support for claims, billing, scheduling, and coordination).

• Employee Assistance Program (confidential counseling and resources).

• Coverage for Critical Illness, Accident, and Disability.

• Perks at Work (discounts on travel, electronics, home goods, etc.).

• Adoption Assistance Program (reimbursement up to $1,500).

• Commuter Benefits Program (pre-tax transit/parking).

• 80 hours of PTO per anniversary year (for new full-time employees).

• 6 paid sick days per anniversary year.

• 7 paid company holidays.

• Up to 2 floating holidays per calendar year.

• 401(k) plan with employer match.

• Eligibility begins on the first day of the month following 3 months of employment.