Inside Sales Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist Territory Sales Managers in maintaining and enhancing general account portfolios.

• Establish and nurture client relationships to guarantee long-term business success and customer satisfaction.

• Deliver thorough post-sales support and proactively resolve client issues.

• Engage in regular phone outreach to advocate for Hygiena products and solutions.

• Focus on inactive or declining accounts to regain lost sales momentum.

• Collaborate with Territory Sales Managers and utilize Sales Operations data to pinpoint account health risks.

• Execute retention strategies aimed at minimizing customer churn.

• Identify and qualify high-potential leads through cold calling, email outreach, and social media engagement.

• Oversee the routing of inbound inquiries according to established assignment rules.

• Identify, cleanse, and enter new contact information into the CRM system.

• Produce sales reports, analyze performance metrics, and keep management updated on sales activities, forecasts, and outcomes.

• Initiate communication with prospects, evaluate their needs, and inform them about products and services.

• Formulate formal sales plans and strategies to penetrate new markets and enhance territory market share and profitability.

• Manage and refresh sales pipelines, monitor lead and prospect interactions, and pursue opportunities diligently.

• Ensure and safeguard data quality.

• Contribute to the ongoing enhancement of sales processes and procedures.

⛳️ Requirements

• Bachelor's degree in Microbiology, Biotechnology, Chemical Engineering, Industrial Engineering, or a related field is preferred.

• Demonstrated experience in sales, ideally in a B2B or B2C setting (2 years of experience preferred).

• Exceptional verbal and written communication skills.

• Fluency in French is preferred but not mandatory.

• Strong negotiation and closing abilities with a history of achieving or surpassing sales targets.

• Capability to work both independently and collaboratively in a team-oriented setting.

• Outstanding attention to detail.

• Excellent organizational and time management skills.

• Proficiency in CRM software and the Microsoft Office Suite.

• Results-oriented mindset with a commitment to outstanding customer service.

• Flexibility to manage multiple tasks and prioritize responsibilities in a dynamic environment.

• Positive demeanor, resilience, and eagerness to learn and develop.

• Ability to adapt and thrive in a changing environment.

• Customer-centric approach.

• Quick learner in a fast-paced environment.

🏝️ Benefits

• Teamwork as a fundamental value.

• Opportunity to help prevent foodborne illnesses, healthcare-associated infections, and other outbreaks.

• Opportunities to assist local community organizations that enhance the lives of children and youth.

• Equal opportunity employer that values diversity.