Inside Sales Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• Conduct outbound calls and follow up with both existing and prospective customers to boost sales and highlight special product offers.

• Utilize CRM tools, research, and targeted outreach to identify, qualify, and develop leads.

• Establish and nurture relationships with customers within a designated territory to encourage loyalty and repeat business.

• Promote special offers and product campaigns, which include time-sensitive promotions, marketing-driven initiatives, and expiring inventory opportunities.

• Keep CRM records (Salesforce) updated to monitor activities, progress, and opportunities within the sales pipeline.

• Engage in special projects and events, such as conventions, national sales meetings, branch activities, and product training sessions.

⛳️ Requirements

• Completion of post-secondary education or an equivalent combination of education and experience.

• Prior experience in customer service or outbound/inside sales (sales experience is preferred).

• Demonstrated ability to achieve or surpass sales targets through proactive outreach and relationship development.

• Strong communication skills with a confident, clear, and courteous phone demeanor.

• Exceptional organizational and time management abilities; comfortable juggling multiple priorities.

• Competent computer skills, particularly in Microsoft Office (Word, Excel, Outlook; Power BI is a plus).

• Preferred experience with CRM systems (Salesforce).

• Bilingual proficiency (English/French) is considered an asset.

• A positive, motivated attitude focused on customer satisfaction, along with strong problem-solving and negotiation capabilities.

• Willingness to occasionally travel for meetings, conventions, or local events.

🏝️ Benefits

• Competitive compensation package that includes salary, commission opportunities, health benefit plans, and pension.

• Opportunities to engage and take part in various team perks, corporate initiatives, and wellness programs.

• Emphasis on individual talent development and success, alongside a focus on your overall well-being.