Inside Sales Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• Partner with Field and Inside Sales Account Managers to drive revenue within a designated territory.

• Assist in developing and implementing growth strategies for acquiring new customers and expanding existing accounts.

• Collaborate with Fortinet reseller partners, marketing, and channel teams to facilitate deals and boost revenue.

• Gain an understanding of sales cycles along with internal and external business processes.

• Generate and monitor leads, renewals, deal registrations, and quotes using Salesforce.com.

• Respond to customer satisfaction issues and requests in a timely manner.

• Achieve and surpass established sales activity metrics.

• Support customer presentations and demonstrations via Teams and Zoom.

• Coordinate with sales, channel, and partner teams to help meet company revenue goals.

• Undertake designated tasks and projects that contribute to business growth.

• Carry out responsibilities in a professional manner, aligning with Fortinet’s core values.

⛳️ Requirements

• Bachelor’s degree or relevant professional experience.

• Fully bilingual in English and French — required.

• Capability to support the Eastern Canada sales organization across both language markets.

• Experience in an Inside Sales Representative (ISR) role supporting eight or more sales representatives.

• Open to coaching and adaptable to change.

• Self-motivated and capable of managing a diverse, high-volume workload.

• Ability to cultivate productive relationships in a dynamic, high-performance environment.

• Proficient with computers.

• Exceptional written, verbal, and presentation communication skills.

• Strong organizational skills along with time and activity management abilities.

• Capacity to leverage entrepreneurial strengths in a proactive, forward-thinking manner.

• Prior ISR or similar experience is preferred.

• Experience in the cybersecurity or related industry is advantageous.

• Familiarity with Salesforce is a plus.

• Experience in multi-tier distribution is desirable.

• Background in networking, security, and/or public/private cloud is beneficial.

🏝️ Benefits

• 100% company-covered medical, dental, and vision insurance.

• Health Spending Account.

• Personal Spending Account.

• Employee & Family Assistance Plan offering counseling, legal advice, and mental health resources.

• Critical illness insurance.

• Disability insurance.

• Life insurance.

• Group Registered Retirement Savings Plan (RRSP) with company matching contributions.

• Competitive Paid Time Off.

• Flexible leave policies, including paid health days.

• Continuous training programs.

• Initial onboarding education.

• Eligibility for the Fortinet equity program.

• Bonus eligibility evaluated at hiring and annually at the company’s discretion.