Inside Sales Representative

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Conduct research and provide quotes for product and service sales opportunities while ensuring profitable margins.

• Assist with project opportunities and Run Rate Business, encompassing quoting, ordering, open order management, and post-order support.

• Collaborate with engineering for BOM design and validation.

• Aid in deal registration and pricing negotiations.

• Promote warranties, service options, accessories, and supplies.

• Keep CRM records updated for opportunities, engineering requests, and contract inquiries.

• Oversee and manage customer orders to ensure successful delivery.

• Utilize customer portals for proposal requests, purchase order confirmations, and shipping details.

• Proactively address customer and supplier issues.

• Cultivate and enhance relationships with customers, vendors, and manufacturing partners.

• Broaden the ePlus footprint within client accounts.

• Generate customer and sales reports.

• Stay informed about key products and services, vendor programs, promotions, and campaigns.

• Maintain professional communication with both internal and external customers.

⛳️ Requirements

• Self-driven, results-oriented team player with excellent communication and interpersonal skills.

• Ability to work both independently and as part of a team, managing multiple tasks under tight deadlines.

• Outstanding customer service and communication abilities.

• Strong organizational and prioritization skills with a keen attention to detail.

• Capacity to adapt and learn new technologies, products, and processes.

• Proficient in problem-solving and exercising sound judgment.

• Strong skills in Microsoft Office Suite and general computer applications.

• Minimum of 1 year of sales or customer service experience.

• A 4-year degree is preferred.

• Preferably, 1+ years of experience in the IT industry.

🏝️ Benefits

• Opportunities for continuous learning and internal mobility.

• A supportive culture that values innovation, integrity, diversity, and long-term client success.

• Work/life balance that accommodates the varying needs of employees.

• Reasonable accommodations provided in accordance with relevant laws.

• A collaborative team atmosphere.

• An equal opportunity workplace dedicated to diversity, inclusion, and belonging.