Inside Sales Representative

This is a fully remote position, open to applicants in Montana, +4 more states.

📋 Description

• Acquire new members through both inbound and outbound calling efforts.

• Evaluate customer needs for products and services by utilizing probing questions and active listening skills.

• Provide service to current members and address inquiries regarding product usage and benefits.

• Promote ancillary and other relevant products to existing members.

• Retain current members effectively.

• Stay informed about CMS and state regulations.

• Manage multiple tasks and utilize a computer while engaging with prospects and members via phone.

• Record pertinent information in the CRM system.

• Achieve sales, conversion, and cross-selling objectives.

• Reach out to potential members within the annual performance-plan time frames.

• Meet member-retention goals.

• Ensure high levels of member satisfaction.

• Develop a comprehensive understanding of company products, services, and operational processes.

⛳️ Requirements

• A 4-year college degree or 1 to 2 years of experience selling various Medicare products (e.g., Medicare Advantage, Medicare Supplement).

• Must secure a Life & Health insurance license within 2 attempts and/or 60 days from the start date of employment.

• Capability to pass annual AHIP Continuing Education (CEs).

• Product Certification is required.

• Security and Compliance Client/Carrier Certifications must be obtained.

• Any necessary CMS Certifications are required.

• Daily use of a computer for job-related tasks is essential.

• Ability to multitask effectively while on phone calls.

• Exceptional communication and listening abilities are required.

• A self-starter with a positive demeanor is preferred.

• Ability to manage emotions when interacting with dissatisfied customers.

• Must be adaptable to a high-pressure, results-driven environment.

• High proficiency in computer usage, especially Microsoft Office, is necessary.

• Capability to perform basic mathematical calculations quickly, without a calculator.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources that support physical, emotional, and financial well-being.

• Eligibility for commissions.