Inside Sales Representative

This is a fully remote position, open to applicants in Montana, +4 more states.

📋 Description

• Acquire new members through both inbound and outbound phone calls.

• Evaluate customer needs for various products and services utilizing probing questions and effective listening skills.

• Provide assistance to existing members and address inquiries regarding product usage and benefits.

• Cross-sell additional and relevant products to current members.

• Retain current members.

• Stay informed about CMS and state regulations.

• Manage multiple tasks and utilize a computer while engaging with prospects and members via phone.

• Record pertinent information in the Customer Relationship Management system.

• Achieve sales, conversion, cross-selling, and member retention targets.

• Reach out to potential members within the time constraints established in the annual performance plan.

• Ensure high levels of member satisfaction.

• Develop an in-depth understanding of the company's products, services, and operational processes.

⛳️ Requirements

• A 4-year college degree or 1 to 2 years of experience in selling various Medicare products, such as Medicare Advantage or Medicare Supplement.

• A Life & Health insurance license must be acquired within 2 attempts and/or 60 days from the start date of employment; this license is not required at the time of hiring.

• Active daily use of a computer for job-related tasks.

• Capability to multitask while conversing on the phone.

• Exceptional communication and listening abilities.

• Self-motivated individual with a positive outlook and the capacity to manage emotions when interacting with dissatisfied customers.

• Ability to adapt to a high-pressure, goal-oriented work environment.

• A strong desire to build, manage, and expand a book of business.

• High proficiency in computer skills, including Microsoft Office.

• Capability to perform basic mathematical calculations without a calculator.

• Ability to successfully complete annual AHIP Continuing Education, Product Certification, Security and Compliance, Client/Carrier Certifications, and required CMS certifications.

• Willingness to work 40 hours per week.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources that support physical, emotional, and financial well-being.

• Commission opportunity (position details include hourly pay plus commission).