Inside Sales Representative

This is a fully remote position, open to applicants in Idaho, +2 more states.

📋 Description

• Acquiring new members through both inbound and outbound calls.

• Evaluating customer requirements for products and services by asking insightful, probing questions and showcasing exceptional listening abilities.

• Assisting current members with inquiries related to their product usage, benefits, and more.

• Promoting additional products and services to existing members.

• Retaining current members effectively.

• Keeping up-to-date with knowledge regarding CMS and state regulations.

• Demonstrating the ability to multitask and effectively utilize a computer while engaging with prospects and members via phone.

• Ensuring that all relevant information is recorded in the Customer Relationship Management system (CRM).

⛳️ Requirements

• A bachelor's degree or 1 to 2 years of experience in selling various Medicare products (such as Medicare Advantage and Medicare Supplement).

• Proficient use of a computer to perform daily job functions.

• Capability to multitask while conversing on the phone.

• Outstanding communication and listening skills.

• A self-motivated individual with a positive attitude and the ability to manage emotions when dealing with dissatisfied customers.

• High proficiency in computer skills, including the Microsoft Office suite.

• Ability to quickly perform basic mathematical calculations without a calculator.

🏝️ Benefits

• Medical, dental, and vision insurance coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources based on eligibility.