Inside Sales Representative

This is a fully remote position, open to applicants in Alabama, +43 more states.

📋 Description

• Acquire new members through both inbound and outbound calls.

• Evaluate customer needs by employing probing questions and attentive listening skills.

• Showcase products and services effectively.

• Assist current members and address queries related to product usage and benefits.

• Promote ancillary and other relevant products.

• Retain existing members successfully.

• Utilize a computer while engaging with prospects and members via phone.

• Record pertinent information in the CRM system.

• Achieve sales, conversion, and cross-sell objectives.

• Reach out to potential members within the performance-plan timeframes.

• Meet member-retention benchmarks.

• Ensure high levels of member satisfaction.

• Cultivate an in-depth understanding of the company's products, services, and operational processes.

⛳️ Requirements

• Bachelor’s degree OR 1 to 2 years of experience in selling various Medicare products, including Medicare Advantage and Medicare Supplement.

• Life & Health insurance license must be obtained within 2 attempts and/or 60 days from the employment start date.

• Proficient computer usage is required for daily job functions.

• Capacity to multitask while engaged in phone conversations.

• Exceptional communication and listening abilities.

• Self-motivated with a positive mindset and the ability to manage emotions when handling dissatisfied customers.

• Flexibility to thrive in a high-pressure, results-driven environment.

• Enthusiasm to build, manage, and expand a client portfolio.

• Advanced computer skills, including proficiency in Microsoft Office.

• Capability to perform basic mathematical calculations without a calculator.

• Ability to successfully complete annual AHIP certification, ongoing education, product certification, security and compliance, client/carrier certifications, and necessary CMS certifications.

• Commitment to staying informed about CMS and state regulations.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being, subject to eligibility.

• Opportunities for personal and professional development.

• Potential for career growth.