Inside Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct outbound sales initiatives to generate interest and finalize business transactions.

• Oversee designated accounts to enhance revenue growth, ensure customer retention, and increase share of wallet.

• Discover and cultivate opportunities within dormant and underperforming accounts.

• Provide precise pricing, quotes, and order processing promptly.

• Identify, qualify, and convert potential customers into active clients.

• Facilitate the onboarding of new accounts, coordinating with internal teams and systems.

• Assist new customers through the initial purchasing processes to guarantee a seamless onboarding experience.

• Encourage early engagement to foster repeat purchasing habits.

• Offer product knowledge, application advice, and solution-oriented recommendations.

• Advocate for PSP products, programs, and value offerings to clients.

• Organize product samples and aid in customer onboarding and adoption.

• Maintain professional and responsive communication throughout all customer interactions.

• Collaborate with Customer Service and cross-functional teams to ensure a consistent, high-quality customer experience, proactively addressing issues and supporting customer retention.

• Keep precise records of accounts, opportunities, and activities in CRM systems.

• Monitor performance against set sales targets and key performance indicators (KPIs).

• Leverage data and reporting to prioritize tasks and enhance conversion rates.

• Regularly meet or exceed established sales objectives and performance expectations through disciplined utilization of CRM, ERP, and eCommerce systems.

• Engage in a structured, scalable training program aimed at enhancing product knowledge, industry insights, and sales techniques.

• Continuously refine sales skills and deepen product knowledge to boost customer engagement and conversion results.

• Adjust sales strategies based on performance metrics, customer feedback, and market dynamics.

⛳️ Requirements

• At least 5 years of sales experience, including inside sales or account management roles.

• Proven history of achieving or surpassing sales goals.

• Familiarity with CRM systems and ERP or eCommerce platforms.

• Background in the building products, construction, or similar industries.

• Direct experience in the electrical products sector is highly preferred.

🏝️ Benefits

• Competitive base salary along with performance-based incentives.

• Employee Stock Ownership Plan (ESOP).

• 401(k) plan with company matching contributions.

• Comprehensive health and welfare benefits.