Inside Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Account Executives to facilitate new business initiatives, renewals, and expansion opportunities.

• Prepare, oversee, and deliver precise quotes for hardware, software, subscriptions, and services.

• Assist with managing opportunities, tracking deals, and maintaining sales documentation within CRM systems.

• Provide support for deal registration, pricing approvals, and vendor programs as needed.

• Engage with technology vendors (e.g., Cisco, HPE, Dell, Lenovo, Microsoft, etc.) to gather pricing, availability, and product details.

• Identify appropriate product alternatives for items that are discontinued or in short supply.

• Monitor lead times and supply chain challenges, communicating updates to sales teams and customers.

• Professionally communicate with customers via email and phone regarding quotes, renewals, licensing, and order statuses.

• Coordinate with Operations, Finance, and Sales Operations to ensure efficient order fulfillment.

⛳️ Requirements

• Exceptional verbal and written communication skills.

• Proven experience as an Inside Sales Representative (ISR) or a successful background in technology support.

• Strong organizational and time management abilities.

• Outstanding customer service skills.

• Capacity to work collaboratively within a sales team environment.

• Ability to juggle multiple priorities and meet deadlines in a dynamic setting.

• Proficient in CRM systems (Salesforce or similar) and Microsoft Office applications.

• A Bachelor's Degree in Business or a technology-related field is preferred.

• Experience with major technology vendors and distributors.

• Knowledge of deal registration, licensing, and subscription-based sales models.

• Capability to interpret quotes, part numbers, SKUs, and pricing structures.

• A collaborative mindset with a desire to advance within a sales organization.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunities for professional development and growth.

• Collaborative work environment with a focus on teamwork.