Inside Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the remote sales development point of contact for a designated group of potential ACES clients.

• Create targeted lists of banks, credit unions, mortgage lenders, and servicers.

• Utilize Salesforce to monitor prospecting efforts, territory activities, interactions, and opportunities.

• Collaborate with the Marketing team on email campaigns and follow-up activities from conferences, webinars, and other marketing initiatives.

• Work alongside business development directors to comprehend customer needs and align outreach efforts accordingly.

• Engage with quality control, risk, and lending executives to identify requirements for ACES Quality Control solutions.

• Spark interest in and facilitate demonstrations of the ACES Quality Control platform.

• Build professional relationships with clients and prospects through phone, email, LinkedIn, and virtual meetings.

• Take part in campaign follow-up, webinar outreach, and tradeshow lead follow-up.

• Assist in achieving assigned territory revenue and sales goals under the guidance of the Inside Sales Manager and EVP of Sales.

• Be prepared to travel 5%–10%, including occasional client meetings and ACES-sponsored events.

⛳️ Requirements

• A Bachelor’s degree in Business, Finance, or a related field is preferred, or equivalent work experience.

• 2–4 years of experience in inside sales, account development, customer service, or a closely related field.

• Previous exposure to territory or portfolio-based sales activities is preferred.

• Familiarity with financial services, mortgage lending, quality control, FinTech, or SaaS technology environments is advantageous.

• Basic proficiency in Salesforce CRM or similar CRM tools for activity tracking and pipeline management.

• Familiarity with Salesforce CRM or equivalent platforms.

• Proficiency in Microsoft Office Suite.

• Developing knowledge of mortgage lending, servicing, or financial services products and terminology is preferred.

• Ability to manage a designated portfolio of accounts and accurately track activities.

• Excellent verbal and written communication skills, both clear and professional.

• Capability to engage clients through phone, video, and email.

• Ability to effectively coordinate with field Sales Executives and participate in team sales initiatives.

• Self-motivated with accountability for territory activities and sales objectives.

• Skilled in reliably executing territory sales activities and escalating questions and issues as necessary.

• Ability to select and present suitable product information for individual customers.

• Availability for 5%–10% travel.

🏝️ Benefits

• Commission plan.

• Fully remote work arrangement.

• Opportunities for occasional client visits and participation in ACES-sponsored events.

• Inclusive work environment.

• Equal Opportunity/Affirmative Action employer.