Inside Sales Manager – Outbound, Institutional Outreach

This is a fully remote position, open to applicants in India.

📋 Description

• Manage a specific sub-universe of 600–800 institutions; update and categorize the list monthly in collaboration with Marketing.

• Execute multi-channel outreach sequences — phone, email, LinkedIn, WhatsApp — targeting named decision-makers at each institution.

• Aim to connect with 60–80 prospects daily; engage in 140–180 live conversations with decision-makers each month.

• Conduct the 6-section qualifying questionnaire with every contacted institution; direct qualified prospects to LSMs.

• Create and update decision-maker hierarchies for every active account — Principal, Academic Head, Trustee, Procurement, and other key influencers.

• Convert webinar participants into meetings within 24 hours; manage the follow-up process for every Knotral and partner webinar.

• Implement a structured quarterly re-engagement program for accounts that have been dormant for 12 months.

• Organize calendar logistics for LSM in-person site visits — institutional sales frequently require an in-person component.

⛳️ Requirements

• 3–5 years of experience in B2B inside sales with a focus on institutional outreach — including edtech, ELT, publishing, assessment, or related fields.

• Ability to communicate confidently with senior school leadership (Principals, Heads, Directors) — no fear of phone communication under any circumstances.

• Familiarity with the Indian K-12 board landscape: IB, Cambridge, CBSE, ICSE — including their distinguishing features.

• Proficient in English and Hindi; strong written communication skills for institutional follow-ups via email.

• Organized with CRM and LinkedIn Sales Navigator — including saved searches, alerts, and account tracking.

• Previous experience selling to Indian schools, principals, or academic heads.

• Understanding of the Indian school fiscal year procurement cycle (February–April for the upcoming academic year).

• Knowledge of a regional Indian language relevant to a significant K-12 cluster (Tamil, Telugu, Marathi, Kannada, Bengali).

🏝️ Benefits

• Competitive base salary plus performance-linked incentives, paid monthly.

• Opportunities for cohort learning, daily collaborative coaching from 1–2 PM, and monthly certification.

• Clear career advancement pathways into Senior ISM, Cohort Lead, or transition into institutional LSM by mutual agreement.

• Direct exposure to international education brands and senior decision-makers in schools across India.