Inside Sales Manager – Inbound, Consultant, Partner, Learning Centres

This is a fully remote position, open to applicants in India.

📋 Description

• Respond to all incoming leads promptly within the established service level agreement — 15 minutes for D2C and 4 hours for Consultant/Partner/Edupreneur — via phone, WhatsApp, and email.

• Conduct our standardized 6-section qualifying questionnaire in a conversational manner; avoid reading from a script.

• Identify the correct category (Consultant / Partner / Edupreneur / D2C) within the first 30 seconds of each call, as lane drift is frequently encountered in inbound communications.

• Create a shortlist of 3–5 products from our extensive portfolio of over 35 options for each qualified lead, providing a one-line rationale for the inclusion of each product.

• Schedule and confirm the LSM meeting before concluding the qualification call; provide the LSM with a brief via a Zoho note and a 2-minute voice note.

• Ensure 100% accuracy in Zoho CRM — every call disposition must be coded, each follow-up scheduled, and all records kept current.

• Manage the weekly re-engagement queue for leads that have cooled off in the last 30–60 days.

• Contribute lane-quality insights to the weekly Marketing revision log.

⛳️ Requirements

• 2–4 years of experience in inside sales, tele-qualification, or D2C subscription sales.

• Proficient in both written and spoken English and Hindi.

• Possess a strong telephone presence: warm, confident, curious, and never aggressive.

• Comfortable using a CRM system (Zoho, Salesforce, HubSpot, or similar); should have intermediate skills or be a quick learner.

• Demonstrated disciplined follow-up practices — ensuring no lead is overlooked.

• Previous experience in education, edtech, learning centers, or D2C consumer technology.

• Basic knowledge of a third Indian regional language (Tamil, Telugu, Marathi, Bengali, Kannada, or similar).

• Understanding of paid marketing terminology — Meta, Google, CPL, MQL, and lead-source attribution.

🏝️ Benefits

• Competitive base salary complemented by a performance-based incentive, disbursed monthly.

• Structured cohort learning opportunities — daily coaching sessions from 1–2 PM, weekly sales training, and monthly cohort certification.

• Well-defined career progression: ISM → Senior ISM → Cohort Lead → opportunities for cross-functional roles in LSM, Marketing, or GTM Strategy.

• Engage with a diverse portfolio of over 35 international education products that you would be proud to discuss at social gatherings.