Inside Sales Manager – Inbound, Student Enrolments

This is a fully remote position, open to applicants in India.

📋 Description

• Management of inbound leads

• Respond to all inquiries generated from paid marketing within the specified SLA.

• Address inquiries received through:

• Google Ads

• Meta Campaigns

• Website Forms

• Landing Pages

• Webinars

• Email

• WhatsApp

• Phone Calls

• Referral Campaigns

• Ensure every lead is followed up promptly and accurately recorded in the CRM.

• Qualification of Parents & Students

• Assess inquiries from:

• Parents

• Students

• Individual Learners

• Working Professionals (when applicable to the program)

• Gain an understanding of:

• Student's grade/course

• Curriculum (CBSE, ICSE, IB, Cambridge, State Board, etc.)

• Subject or program interest

• Academic goals

• Preferred learning mode (Online/Offline)

• Budget

• Purchase timeline

• Recommend appropriate IME products or programs based on the learner's needs.

• Coordination of Counselling & CRM Management

• Schedule qualified counseling sessions with the Counsellor or Enrolments Team.

• Confirm appointments and ensure high attendance rates.

• Maintain precise CRM records, lead status, follow-up schedules, and interaction notes.

• Follow up on inquiries generated from webinars, websites, and campaigns to maximize lead-to-enrollment conversion.

• Ensure 100% CRM accuracy and timely reporting.

⛳️ Requirements

• 2–5 years of experience in:

• Student Admissions

• Student Enrollments

• Inbound Sales

• Education Counselling

• EdTech Sales

• Inside Sales

• Must possess experience managing paid marketing-generated inbound leads from Parents and Students aimed at driving enrollments into educational programs, EdTech solutions, coaching, online learning, certification, or higher education offerings.

• Post Graduate/Graduate preferred

• Excellent communication skills in both English and Hindi.

• Strong skills in telephone-based counselling and lead qualification.

• CRM experience (Zoho CRM, Salesforce, HubSpot, LeadSquared, or similar).

• Ability to manage 80–100+ inbound inquiries/calls per day.

• Excellent discipline in follow-up and strong time management skills.

• Comfortable working in a target-driven environment.

• Preference will be given to candidates with experience handling student inquiries from:

• Mumbai

• Delhi

• Noida

• Gurugram

• Bengaluru

• Hyderabad

🏝️ Benefits

• Competitive salary package

• Opportunities for professional growth

• Dynamic and supportive work environment

• Access to innovative tools and resources

• Employee discounts on educational programs