Inside Sales Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Identify and capitalize on opportunities for up-selling and cross-selling to enhance customer engagement and drive revenue growth.

• Proactively evaluate existing accounts to reveal upsell and cross-sell potential, transforming these insights into actionable sales strategies.

• Oversee the complete management of software subscription renewals, ensuring timely follow-ups and customer retention.

• Develop and maintain relationships with key stakeholders within customer organizations, from technical contacts to decision-makers.

• Assume responsibility for assigned accounts with a sales-oriented approach, laying the groundwork for a future transition into Account Management or Sales Management.

• Facilitate the preparation, processing, and follow-up of opportunities and orders to ensure seamless sales operations.

• Serve as a liaison between Account Managers, Professional Services, Order Fulfillment Center, Product Management, and all related departments.

• Collaborate with the Head of Inside Sales EMEA by analyzing data with an entrepreneurial perspective and sharing valuable insights.

• Assist our global Sales team in administrative and operational tasks, organization, and the planning and execution of strategies.

• Manage and maintain data in the CRM system (Salesforce), ensuring accurate handling of customer information, prospects, and opportunities.

• Create presentations, reports, and statistics, and organize training sessions and meetings.

• Support and engage in workshops and trade shows to enhance company visibility and connect with clients.

⛳️ Requirements

• 3+ years of experience in managing software subscription renewals.

• Experience in upselling and cross-selling software products.

• Initial experience or a strong interest in stakeholder management and account ownership within a B2B sales context.

• Ability to establish and nurture strong working relationships.

• Capability to thrive in a cross-functional environment.

• Persuasive demeanor coupled with strong communication and teamwork skills.

• Solution-focused, process-oriented, and analytical thinker with high self-motivation and a desire to continually develop, embrace, and implement innovations.

• Proven performance as an Inside Sales Manager with aspirations to progress towards Account Management responsibilities in the future.

• Demonstrated ability to utilize AI technologies to enhance efficiency, analysis, and overall performance.

• Business fluency in both German and English.

• Experience in handling B2B customers.

• Knowledge of the SaaS industry.

• Expertise in subscription renewals.

🏝️ Benefits

• Transformative Opportunities & Inclusive Culture: Join a dynamic, evolving company where growth is fostered, your contributions are valued, and you thrive within a diverse, supportive community.

• Rewarding Performance: Enjoy a competitive, performance-oriented compensation package designed to recognize your achievements and reward the value you deliver.

• Flexible Work Options: Work in a way that suits you best – whether remotely, hybrid, or from our state-of-the-art office.

• Future Security: We invest in your future by contributing 20% towards a comprehensive pension plan.

• Supplementary Health Coverage: Experience added security with additional health insurance that supports your well-being beyond the basics.

• Corporate Benefits: Access exclusive discounts on selected brands to enhance your everyday life.

• Continuous Learning: Utilize Preply for convenient language learning, aiding your personal and professional growth.

• Celebrating Milestones: Receive special bonuses and gifts for significant life events such as marriage, the birth of a child, or your anniversaries with us.