Inside Sales Learning & Development Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and implement a comprehensive learning strategy for inside sales positions within the Office, STEM, and Fertility business sectors.

• Create and facilitate training programs focused on selling skills, product knowledge, clinical insights, and business acumen.

• Enhance skills in objection handling, call planning, account penetration, and identifying whitespace opportunities.

• Develop and execute blended learning programs, both asynchronous and live, for new hires as well as seasoned professionals.

• Create scalable onboarding processes to expedite time-to-productivity.

• Conduct virtual and in-person training sessions in accordance with adult learning principles.

• Collaborate with Learning and Development subject matter experts to enhance product knowledge and its application.

• Ensure learning initiatives are aligned with revenue objectives, growth priorities, and performance gaps.

• Work alongside Marketing, Medical, and other stakeholders to refine messaging, product positioning, and market dynamics.

• Assist in product launches, new indications, and strategic initiatives via targeted training.

• Act as the subject matter expert for inside sales excellence and best practices in remote selling.

• Develop compliant training materials in partnership with internal teams and external vendors.

• Oversee content lifecycle management, updates, approvals (including Veeva), and optimization.

• Utilize the ADDIE model to establish learning objectives and performance metrics linked to business outcomes.

• Assess training effectiveness through evaluations, time to performance, behavioral assessments, learning data, field performance, and QBRs.

• Foster alignment among Sales, Marketing, Medical Affairs, Market Access, HR, and additional stakeholders.

• Lead and influence initiatives within a matrixed organization without direct authority.

• Contribute to broader Learning & Development and enterprise-wide capability-building efforts.

• Incorporate learning technologies, eLearning, and digital tools into training programs.

• Stay updated on trends, tools, and methodologies related to inside sales.

• Support national and regional sales meetings by providing learning experiences.

• Travel up to 30–50% as required.

⛳️ Requirements

• Proven experience in Learning & Development or training leadership roles.

• Background in women's health or the medical device sector.

• Experience in designing eLearning and utilizing learning technologies.

• Strong project management capabilities and the ability to juggle multiple priorities.

• Familiarity with CRM and inside sales platforms, including phone systems and virtual engagement tools.

• Bachelor’s degree (BA/BS).

• 2–3 years of experience in inside sales, sales training, or Learning & Development, ideally within medical devices or healthcare.

• Demonstrated success in virtual or inside sales settings.

• Strong grasp of consultative selling, adult learning principles, and customer engagement strategies.

• Proven facilitation skills for both live and virtual training sessions.

• Excellent communication, presentation, and stakeholder management abilities.

• Capacity to quickly understand complex product and disease state information.

• Knowledge of virtual selling, phone-based engagement, and digital communication methods.

• Strategic thinking with a focus on business alignment.

• Data-driven approach to decision-making.

• Skills in cross-functional collaboration and influence.

• Expertise in project management and execution.

• Strong communication and storytelling skills.

• Adaptability and a commitment to continuous improvement.

• Ability to conduct extended training sessions, both virtually and in-person.

• A dedicated workspace is required.

• Willingness to travel up to 30–50% as needed.

🏝️ Benefits

• Medical coverage.

• 401(k) plan.

• Parental leave benefits.

• Fertility assistance.

• Paid time off for vacations, personal leave, sick days, and holidays.

• Various other perks and benefits.

• Opportunity for remote work arrangements.