Inside Sales Consultant

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Follow up on current quotes at scheduled intervals.

• Interact with potential clients to grasp trip specifics, requirements, and decision-making timelines.

• Transform qualified leads into confirmed reservations.

• Establish connections with schools, corporate clients, tour groups, and individual customers.

• Ensure ongoing communication throughout the sales process.

• Deliver professional, friendly, and knowledgeable assistance.

• Address customer inquiries related to pricing, availability, and safety.

• Emphasize the company's value propositions (safety record, reliability, and quality of service).

• Actively close sales and secure deposits.

• Keep precise records of all interactions within the CRM system.

• Monitor lead status, follow-ups, and conversion results.

• Ensure that no opportunities are overlooked.

• Collect feedback from lost or inactive leads.

• Identify patterns in objections or lost business.

• Offer insights to management for enhancing pricing, service, and sales strategies.

⛳️ Requirements

• Over 2 years of experience in inside sales, customer service, or call center roles.

• Strong presence on phone and excellent written communication skills.

• Outstanding organizational and time management skills.

• Proficient in using CRM systems and sales tools.

• Capable of managing multiple inquiries and prioritizing tasks efficiently.

• Self-driven with a focus on achieving results.

🏝️ Benefits

• Comprehensive training and development opportunities.

• Competitive salary and performance-based incentives.

• Flexible work environment and work-life balance.

• Health and wellness benefits.

• Opportunities for career advancement.