Inside Sales Consultant

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Follow up on existing quotes at scheduled intervals

• Engage with prospects to gather trip details, requirements, and timelines for decision-making

• Transform qualified leads into confirmed reservations

• Establish strong relationships with schools, corporate clients, tour groups, and individual customers

• Maintain ongoing communication throughout the sales process

• Deliver professional, friendly, and knowledgeable customer service

• Respond to customer inquiries about pricing, availability, and safety

• Emphasize the company's value propositions

• Actively close sales and secure deposits

• Keep precise records of all interactions in the CRM system

• Monitor lead status, follow-ups, and conversion results

• Collect feedback from leads that were lost or became inactive

• Recognize trends in objections or lost business opportunities

⛳️ Requirements

• Minimum of 2 years of experience in inside sales, customer service, or a call center environment

• Strong presence on the phone along with excellent written communication skills

• Outstanding organizational and time management capabilities

• Proficient in using CRM systems and sales tools

• Ability to manage multiple inquiries and prioritize tasks effectively

• Self-driven with a focus on results

🏝️ Benefits

• Competitive salary and performance-based incentives

• Opportunities for professional growth and development

• Supportive and collaborative work environment

• Comprehensive benefits package including health and wellness options