Inside Sales Consultant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Follow up on existing quotes according to scheduled times.

• Engage with prospects to gain insights into trip details, requirements, and decision timelines.

• Convert qualified leads into confirmed reservations.

• Establish and nurture relationships with schools, corporate clients, tour groups, and individual customers.

• Maintain regular communication throughout the sales process.

• Deliver professional, friendly, and knowledgeable service.

• Respond to customer inquiries related to pricing, availability, and safety.

• Emphasize the company's value propositions, including safety record, reliability, and service quality.

• Proactively close sales and secure deposits from customers.

• Keep precise records of all interactions within the CRM system.

• Monitor lead status, follow-ups, and conversion results.

• Ensure that no opportunities are overlooked.

• Collect feedback from leads that were lost or became inactive.

• Identify patterns in objections or lost business opportunities.

• Provide management with insights to enhance pricing, service, and sales strategies.

⛳️ Requirements

• Minimum of 2 years of experience in inside sales, customer service, or a call center environment.

• Strong telephone presence along with effective written communication skills.

• Exceptional organizational and time management skills.

• Proficient in using CRM systems and sales tools.

• Ability to manage multiple inquiries while prioritizing tasks efficiently.

• Self-driven with a results-oriented approach.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness benefits.

• Supportive and collaborative work environment.