Inside Sales B2C – Upsell

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Perform consultative sales of the NOA product to clients within our established base in Brazil;

• Enhance filtering and prospecting efforts to capture potential leads;

• Manage the entire sales cycle: from prospecting and scheduling to product demonstrations, follow-ups, and closing deals;

• Help achieve the team's KPIs and objectives;

• Analyze current customer product usage to identify opportunities for improved outcomes, focusing on boosting loyalty and retention;

• Forward technical issues to the support team to ensure proper functionality of the product for the customer.

⛳️ Requirements

• Proven experience with short sales cycles (ideally in the technology or healthcare industries);

• Familiarity with structured sales methodologies such as SPIN Selling, BANT, NEAT Selling, SNAP Selling, etc.;

• Experience through all phases of the sales funnel, from prospecting to closing;

• Knowledge of CRMs (HubSpot, Salesforce, or similar platforms);

• Capability to conduct product demonstrations clearly and concisely;

• Strong organizational skills, discipline, and effective management of the sales pipeline;

• Comfort with technology, familiarity with AI, and ability to articulate technical arguments;

• Results-driven and highly adaptable, with a focus on achieving growth targets;

• Understanding of customer retention best practices is an advantage.

🏝️ Benefits

• Time-bank hours available for time off;

• Home office allowance (R$100);

• Meal/food allowance on a flexible iFood card (R$1 payroll deduction);

• Medical insurance (20% co-pay), dental insurance, and group life insurance;

• Childcare assistance (for children aged up to 5 years and 11 months);

• StarBem: 2 free psychologist sessions each month and 1 free nutritionist session per month;

• Access to the iFeel app for emotional support;

• Wellhub access for you and up to 3 dependents;

• Pet plan providing care for your pet;

• Day off for your birthday and for your company anniversary;

• Partnership club offering discounts on universities, language schools, and other institutions;

• Bereavement leave: 10 days for the loss of a close individual, 2 days for the death of a pet;

• Parental leave: 6 months for mothers and 30 days for fathers;

• Employee referral program with up to R$600 per referral for new hires who stay with us for more than 6 months;

• We provide feedback at every step of the process.