Inside Sales

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Engage with both potential and existing customers to comprehend their needs and assist them throughout the sales journey.

• Identify and investigate potential clients within the designated Oxford region.

• Execute outbound communications, including calls and emails, to generate leads and opportunities.

• Connect with prospective clients and customize sales presentations and solutions according to their specific requirements.

• Work alongside Field Sales Account Managers on local initiatives, such as roadshows and email campaigns.

• Collaborate with Marketing, Product Management, Finance, and other departments to foster growth, enhance processes, align strategies, and ensure a seamless customer experience.

• Manage and strengthen relationships with biotech firms within the Oxford scientific cluster and its surrounding areas.

• Record sales activities and customer interactions in the CRM system.

• Monitor and oversee sales leads, opportunities, and transactions throughout the sales cycle.

• Provide routine updates on sales activities, progress, and accomplishments to the sales manager.

• Partner with regional sales colleagues to guarantee effective territory management and customer support.

• Communicate with customers through phone, email, video conferencing, and online chat.

⛳️ Requirements

• A Master's or PhD degree in Molecular Biology, Biotechnology, Biochemistry, Genetics, Immunology, or a related Life Sciences field.

• Preferred experience in Inside Sales, Business Development, Scientific Sales, Customer Success, or other client-facing roles.

• Knowledge of Gene Synthesis, Molecular Biology Services, Proteins, Peptides, Antibodies, or Cell Line Development.

• Experience in prospecting, managing pipelines, and developing opportunities.

• Proficient in CRM systems and sales tools.

• Excellent English communication skills.

• Permanent right to work in the United Kingdom without any current or future visa sponsorship requirements.

• Strong skills in communication, relationship-building, and problem-solving.

• Self-driven, organized, and capable of working independently in a remote setting.

• Results-oriented with a proactive and customer-centric approach.

• Experience in a global, cross-functional environment is an advantage.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) retirement plan with a company match that vests fully on the first day.

• Paid parental leave after three months of employment.

• Paid time off, including vacation time, personal time, sick leave, floating holidays, and company holidays.

• Flexible spending and health savings accounts.

• Life and AD&D insurance.

• Short- and long-term disability coverage.

• Legal assistance.

• Supplemental pet, critical illness, accident, and hospital indemnity insurance.

• Commuter benefits.

• Well-being initiatives.

• Peer-to-peer recognition programs.