Inside Account Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Shared responsibility for maintaining operational and content quality in key account management.

• Accountability for the organized and timely preparation of client documents, proposals, and projects.

• Thorough creation and delivery of reports including CRM, new-customer funnel, and activity reports (Salesforce).

• Subject-matter expertise for assigned operational tasks, project contributions, and smaller client portfolios.

• Joint responsibility for the execution of customer and product roll-outs from both project and client viewpoints.

• Ensuring a professional and consistent approach to customer relations in collaboration with Key Account Management.

⛳️ Requirements

• Operational and administrative assistance for Key Account Managers in daily activities.

• Guaranteeing the seamless execution of customer requirements and sales processes.

• Proactive involvement in national roll-out and implementation projects.

• Independent management and growth of selected smaller key accounts.

• Contributing to enhanced customer satisfaction and sustainable revenue growth.

• Development of key-account-related expertise as a pathway to Key Account Management.

• Building a strong understanding of sales processes and customer needs as a step toward a sales role.

• Project-based support for Key Account Managers in the planning, execution, and advancement of customer-specific initiatives.

• Contribution to sales-driven concepts throughout the entire customer journey — from strategic ideas to operational implementation.

• Active involvement in roll-out projects (e.g., products, services, processes) focusing on structure, communication, and customer value.

• Assistance in crafting go-to-market strategies for specific customers or customer segments.

• Maintenance and enhancement of CRM structures, reporting, and project overviews to facilitate data-driven sales efforts.

• Conceptual preparation and follow-up for customer inquiries and development of suitable proposal logic.

🏝️ Benefits

• Company pension plan.

• 30 days of annual leave.

• Company car available for personal use.

• Mobile phone and laptop provided.

• Flexible working hours with the option for partial remote work.

• Comprehensive and structured onboarding process.

• Ample scope of responsibility to utilize your skills and expertise.