Inpatient Coding Supervisor – Mid-Shift

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the inpatient coding team to achieve daily and weekly productivity and accuracy objectives.

• Monitor work queues, turnaround times, and compliance with Service Level Agreements.

• Distribute workloads according to coder capacity and account priorities; manage escalations effectively.

• Ensure adherence to ICD-10-CM/PCS guidelines, UHDDS standards, and specific client requirements.

• Track metrics related to coder productivity, accuracy, and attendance; provide timely feedback.

• Conduct performance evaluations and develop corrective action plans as necessary.

• Collaborate with Quality Assurance to identify error trends and assist with coder remediation.

• Recognize bottlenecks and implement process enhancements to boost efficiency and minimize rework.

• Support automation efforts and provide training to coders on updated workflows and tools.

• Maintain operational dashboards and offer data-driven insights to leadership.

• Partner with QA Supervisors and Educators on audit results, glidepaths, and training interventions.

• Coordinate with client teams regarding operational updates, reporting, and compliance obligations.

• Attend leadership meetings focused on operational performance and strategic initiatives.

• Ensure compliance with privacy regulations, information security, and HIPAA-equivalent standards.

• Safeguard and disclose patient PHI solely in accordance with HIPAA regulations.

• Stay updated on changes in coding guidelines and promptly communicate updates to the team.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in health information management, Nursing, or a related field is required.

• CCS/CIC certification is mandatory.

• A minimum of 3 years of solid inpatient DRG coding experience (ICD-10-CM/PCS, MS-DRG) is required.

• 1–2 years of supervisory experience is essential.

• Strong understanding of DRG validation, POA reporting, and UHDDS standards is required.

• Experience with workflow management, adherence to SLAs, and productivity enhancement is necessary.

• Technical proficiency in ICD-10-CM/PCS coding, DRG grouping, and encoder tools is required.

• Prior experience in supervising, coaching, conflict resolution, and performance management is important.

• Knowledge of KPI tracking, trend analysis, and reporting is essential.

• Proficiency in Microsoft Office Suite is required.

• Excellent interpersonal and communication skills across all organizational levels are necessary.

• Strong problem-solving and creative skills; ability to exercise sound judgment and make decisions based on accurate and timely analyses.

• High integrity and dependability, along with a strong sense of urgency and results orientation.

• Exceptional written and verbal communication skills are required.

• A gracious and welcoming demeanor for customer service interactions is essential.

• Flexibility to work Monday–Friday, from 9 AM to 5 PM, and support cross-geographical collaboration is necessary.

• Must have a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes.

• Ability to follow instructions, collaborate with others, manage stress, and meet the physical demands outlined.

🏝️ Benefits

• Remote work arrangement.

• Flexible scheduling to facilitate cross-geo collaboration.

• Employer-provided organizational security and HIPAA policies/procedures.

• Utilization of a smartphone or electronic device for multifactor authentication and security purposes.