Industry Strategist, Life Sciences Acceleration Hub

This is a fully remote position, open to applicants in District of Columbia, +2 more states.

📋 Description

• Establish the industry perspective on emerging trends, regulatory changes, and competitive positioning within the life sciences ecosystem.

• Collaborate with product, engineering, customer success, and sales leadership to align customers' business processes and journeys with product capabilities.

• Align customer user personas with product features and create scalable business process templates for roles such as MSLs and FSRs.

• Recognize and escalate product deficiencies based on actual customer business processes.

• Support builder teams in developing usable and adoptable industry accelerators and delivery artifacts.

• Promote the adoption of accelerators and delivery artifacts across programs led by Salesforce and partners.

• Provide guidance and challenge executive customer stakeholders throughout their implementation journeys.

• Mentor partners, Salesforce consultants, and sales teams on industry best practices and customer value.

• Collaborate with Business Value Services to develop business value narratives and measurement frameworks.

• Connect customer and ecosystem insights to future product directions and influence the product roadmap.

• Contribute industry and implementation knowledge to the global go-to-market strategy and educate Sales, Industry Advisors, and Services Sales teams.

• Work with product marketing on industry-specific value propositions and enablement materials.

• Represent Salesforce as an external thought leader through webinars, conference presentations, analyst briefings, and customer advisory boards.

• Manage reporting on implementation speed, accelerator adoption, and delivery insights.

• Provide impactful updates to internal leadership and external customer executives.

⛳️ Requirements

• Over 10 years of experience in life sciences/commercial pharma with substantial domain expertise (12+ years preferred for Senior Director).

• Extensive background in implementing CRM solutions in commercial pharma or advising IT teams as a product owner or key stakeholder in CRM implementations.

• Proven senior-level capability to align ecosystem roles/personas with product and technical features while identifying capability gaps in real customer business processes.

• Comprehensive understanding of life sciences regulatory requirements and their impact on implementation strategies.

• Demonstrated history of leading or advising implementation initiatives in a strategist, consulting, or product ownership role, ideally with previous experience in leadership of people or programs.

• Experience in mentoring consultants, partners, or sales teams, and collaborating with business value or value-engineering teams to establish outcome and measurement frameworks.

• Strong executive presence, with a confident and articulate communication style, capable of transforming complex industry dynamics into clear narratives for C-level audiences.

• Ability to operate swiftly and make decisions based on incomplete information.

• Familiarity with Salesforce or similar CRM/forecasting tools is advantageous.

• Exceptional written and verbal communication skills.

🏝️ Benefits

• Time off programs

• Medical insurance

• Dental insurance

• Vision insurance

• Mental health support

• Paid parental leave

• Life insurance

• Disability insurance

• 401(k)

• Employee stock purchasing program

• Certain roles may be eligible for incentive compensation

• Certain roles may be eligible for equity

• Reasonable accommodations during the application or recruiting process