Inbound Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Respond to incoming calls from potential clients in a dynamic environment as well as make outbound calls.

• Establish rapport, evaluate customer requirements, and suggest suitable products and services.

• Articulate features, pricing, and advantages clearly to enhance order value.

• Professionally and confidently address objections utilizing established sales techniques.

• Precisely input customer and order information into CRM systems.

• Conduct follow-up calls on inquiries that did not convert.

• Achieve or surpass daily and weekly sales targets as well as quality standards.

• Partner with supervisors and colleagues to consistently enhance performance.

⛳️ Requirements

• Inbound Phone Sales Experience: At least 1 year in a high-volume inbound sales or customer service setting.

• Sales & Communication Skills: A confident, persuasive, goal-driven communicator with strong verbal and written abilities.

• Call Center Readiness: Comfortable operating in a fast-paced, metrics-oriented environment.

• Technology Proficiency: CRM experience is mandatory (Salesforce is a plus).

• Familiarity with cloud contact center platforms (Five9 is a plus).

• Proficient in Microsoft Office and general computer systems.

• Multitasking Ability: Capable of managing multiple systems and screens while actively engaging with customers.

• Work Ethic & Reliability: Strong attendance, punctuality, and the ability to manage workload independently.

• High School Diploma or GED is required.

• Bachelor’s degree is preferred.

🏝️ Benefits

• Hourly wage plus commission (with a minimum commission guarantee).

• Unlimited earning potential (top performers can earn over $100k annually).

• Monthly performance-based rewards and incentive contests.