Inbound Sales Manager – Commercial Kitchen Equipment, HoReCa

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Inbound only: There are no cold calls or prospecting—every lead is generated through calls, emails, and inquiries from our website.

• First contact: You will be the initial point of contact for our restaurant and foodservice clients—triaging, qualifying, and comprehending their requirements.

• Manage the complete sales cycle for SMB clients: this includes quoting, advising, closing, and following up to secure repeat business.

• Direct larger or multi-location opportunities to our U.S.-based Account Managers.

• Consultative approach: Aim to be a trusted advisor rather than merely selling products. Identify operational needs, suggest solutions, and assist customers in their growth.

• Utilize modern tools: Operate within NetSuite CRM, Shopify Auto Quotes, and other digital resources to maintain organization and productivity.

• Deliver promptly: Quick and accurate information is crucial—especially regarding product specifications, availability, pricing, and delivery timelines.

• Prioritize customer experience: Cultivate long-term, repeat relationships—upselling and expanding accounts over time.

• Work West Coast hours (PST): This role is entirely remote from Mexico or LATAM, and flexibility to cover late U.S. hours is essential.

⛳️ Requirements

• Professional English fluency is required (All interactions will be with U.S.-based customers).

• At least 3 years of B2B sales experience in the restaurant, hospitality, foodservice, or commercial equipment sectors.

• Extensive understanding of commercial kitchen operations and equipment categories.

• Demonstrated success in achieving aggressive targets within a consultative sales environment.

• A Bachelor's degree in Hospitality, Culinary Arts, Business, or relevant industry experience is preferred.

• Proficient in CRM tools, digital sales platforms, and remote work software.

• Highly organized, self-driven, and capable of managing a remote workload independently.

• Strong skills in negotiation, closing deals, and building relationships.

🏝️ Benefits

• Competitive salary with commissions determined during the interview process based on your experience, along with an appealing bonus structure linked to performance—because we value your contributions.

• Access to modern digital tools, a collaborative international team, and support from U.S.-based leadership.

• Teamwork, sharing, and mutual assistance are fundamental to our culture.

• Make a significant impact in the foodservice industry by helping restaurants succeed.

• Enjoy genuine remote flexibility—no commute, with shift options that accommodate your lifestyle and family.