Inbound Customer Support Representative, 100% Remote

This is a fully remote position, open to applicants in Turkey.

📋 Description

• You will respond professionally to technical inquiries from customers, ensuring high levels of satisfaction through your competent and friendly demeanor.

• You will provide guidance to customers regarding additional products and services available from the telecommunications company, tailoring solutions to meet their needs effectively.

• You will enter and manage customer master data within our computer systems.

⛳️ Requirements

• Exceptional proficiency in the German language, both written and spoken (native-level).

• Strong communication abilities and fluency in verbal presentations.

• Comfortable engaging in product consultations and sales activities.

• A technical mindset coupled with a solution-oriented approach to work.

• A strong sense of responsibility and high levels of motivation.

• Flexibility regarding working hours.

🏝️ Benefits

• A permanent employment contract with flexible working hours.

• Competitive fixed salary plus commission and performance-based bonuses.

• €1,000 nesting bonus (€500 after 6 months and €500 after 9 months).

• Child allowance of 8,000 TL (gross) per month for each child (ages 0–6).

• Meal allowance of up to 6,072 TL/month (based on 23 working days).

• Private health insurance coverage.

• Internet allowance and technical equipment provided by the company.

• Paid training starting from your first day.

• Opportunities for career development within an international organization.

• Additional referral bonus for introducing new colleagues to the team.