Implementation Training Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute all business activities in line with company policies and procedures.

• Act as the main point of contact for all tenant communications.

• Keep accurate records in property management software for all maintenance requests.

• Support the Property Manager during the lease renewal process.

• Travel to properties within scheduled timeframes to manage the Move-In and Move-Out processes with tenants.

• Draft Notices and other routine correspondence as instructed by the Property Manager.

• Engage with prospective residents who are interested in available properties and follow up accordingly.

• Maintain communication with residents throughout the rent collection period.

• Assist in preparing Security Deposit Dispositions, ensuring compliance with state laws and Company policies.

• Prepare leases, ensuring all necessary addendums and attachments are included before presenting them for tenant signature.

• Ensure all property and tenant information is recorded in the property management software.

• Maintain all communications within the property management software to provide updated information to all team members.

⛳️ Requirements

• Excellent communication abilities.

• Prior experience in residential property management is preferred.

• Background in Hospitality/Customer Service is preferred.

🏝️ Benefits

• Medical, Dental, and Vision Coverage.

• 401(k) plan with a 4% Instantly Vested Match.

• Generous Vacation and Sick Leave.

• Life and Disability Insurance Plans.

• Wellness Fitness Program.

• Employee Assistance Program.