Implementation Project Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Responsible for the overall scope, schedule, and risk assessment of program implementations.

• Guarantees timely and budget-conscious delivery of projects.

• Works collaboratively with cross-departmental stakeholders to ensure that milestones are achieved while keeping the team focused and accountable.

• Fosters strong relationships with external stakeholders through clear, concise, and consistent communication.

• Possesses the ability to understand and convey technical details to both clients and internal stakeholders.

• Collects project assets and information from end users and cross-functional teams for accurate and timely upload/configuration into systems.

• Identifies, recommends, and creates documentation for internal processes and end users.

• Organizes, executes, and summarizes internal meetings and client discussions to establish action items and upcoming deliverables.

• Regularly communicates project status to upper management on a weekly basis.

• Utilizes extensive experience and judgment to plan and achieve objectives.

• Develops solutions for a range of moderate scope and complexity issues, referring to policies and best practices for direction.

⛳️ Requirements

• Bachelor's degree (B.A.) from a four-year college or university in communications, business, or a related field, or an equivalent combination of education and experience.

• Over 2 years of relevant experience managing mid-level to large projects.

• Experience in managing eCommerce-related projects is highly preferred.

• Proficient in Microsoft Office Products, including Outlook, Word, Excel, PowerPoint, SharePoint, OneDrive, and OneNote.

• Capable of understanding technical details and effectively communicating between clients and technical resources.

• Excellent written and verbal communication abilities.

• Experience in composing communications at the executive level.

• Proven track record of delivering exceptional customer service to both internal and external clients.

• Demonstrated ability to work collaboratively within a dynamic team environment.

• Detail-oriented with strong organizational skills to manage ongoing changes.

• Flexible and adaptable with a positive “can-do” attitude.

• Ability to make independent decisions with minimal supervision while managing resources wisely.

• Capable of handling sensitive situations with tact and sound judgment under pressure.

• Able to effectively provide, receive, and respond positively to constructive feedback.

• Proactive in seeking out information, training, and other resources necessary for ongoing professional development to succeed in this role.

• Proven ability to work independently, taking ownership, responsibility, and initiative to complete tasks on time.

• Regular and predictable attendance is a crucial aspect of this position.

🏝️ Benefits

• Nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance.

• Additional Voluntary Benefits available.

• 401(k) Retirement Savings Plan.

• Health Savings Accounts (HSA).

• Flexible Spending Accounts (FSA).