Implementation Project Manager

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Oversee the project management of implementing and integrating customer point-of-care solutions.

• Manage post-close activities to minimize the implementation-to-revenue timeline, aiming for 60 days.

• Direct product installation and integration by applying implementation best practices.

• Coordinate with customers, Point of Care Sales Specialists, and other resources to ensure effective i-STAT usage and adoption.

• Safeguard base business and mitigate loss and declining business in partnership with field sales.

• Identify growth opportunities in targeted accounts as a pre-close laboratory technical specialist.

• Assist with pre-close implementation tasks to enhance product portfolio sales and create new business avenues.

• Revise institutional processes to improve patient care using APOC products.

• Conduct educational presentations for physicians, nurses, medical directors, departmental staff, and hospital administration.

• Enhance implementation efficiencies and decrease timelines for large-volume, high-priority, and complex projects.

• Develop and implement implementation strategies while leading or participating in cross-functional teams.

• Create and oversee practices, projects, programs, and initiatives to maximize cartridge utilization.

• Allocate resources to provide outstanding front-line customer support.

• Comprehend customer needs and articulate the advantages of point-of-care testing.

• Manage various products, implementations, and sales cycles simultaneously.

• Exhibit product expertise and perform product demonstrations.

• Build and nurture relationships with internal and external customer stakeholders.

• Complete administrative tasks in a timely and precise manner.

• Mentor and train new staff, serving as a lead implementation personnel and peer leader.

• Travel extensively to meet business objectives.

• Adhere to EHS policies, procedures, guidelines, and Abbott’s Code of Business Conduct.

• Implement and sustain Quality System effectiveness.

⛳️ Requirements

• Bachelor's degree or equivalent experience, ideally in Medical Technology, Nursing, Respiratory Therapy, or a related discipline.

• An Associate degree is acceptable with additional experience and proven competence.

• Typically requires 3–5 years of experience in the healthcare industry, including a minimum of 3 years in project management.

• 3+ years of experience in healthcare, with at least 1 year in a clinical hospital role preferred.

• 3 years of project management experience and/or a demonstrated leadership position.

• Capability to maintain momentum across multiple products, implementations, and sales cycles.

• Ability to manage projects involving various stakeholders and process owners.

• Proficiency in clear, concise, and accurate communication.

• Ability to establish and develop interpersonal and professional relationships.

• Strong initiative, problem-solving, analytical, and critical-thinking skills.

• Proficiency with databases and other computer software.

• Confidence in public speaking and leading training sessions.

• Capacity to work independently as well as collaboratively in teams.

• Demonstrated leadership, initiative, critical-thinking, and problem-solving abilities.

• Excellent organization, time-management, and project-management skills.

• Strong customer-service background with experience in managing facility-stakeholder relations.

• Must reside within the South Carolina, North Carolina, Georgia, Tennessee, or Florida territory.

• Willingness and ability to travel by various means, including overnight travel, up to 80% of the time.

• Ability to understand and comply with relevant EHS policies, procedures, and guidelines.

• Capability to implement and uphold Quality System effectiveness.

• Commitment to adhering to Abbott Code of Business Conduct.

🏝️ Benefits

• Opportunities for career growth with an international organization.

• Complimentary medical coverage under the Health Investment Plan (HIP) PPO medical plan for eligible employees.

• Attractive retirement savings plan featuring a significant employer contribution.

• Tuition reimbursement program.

• Freedom 2 Save student debt program.

• FreeU education benefit.

• Diverse opportunities to shape your future.

• Equal opportunity employer dedicated to employee diversity.