Implementation & Optimization Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete lifecycle of HCM/payroll system implementations from the initial kickoff to go-live and subsequent support.

• Develop and maintain project plans, timelines, and key milestones.

• Ensure alignment among clients and internal stakeholders throughout the duration of projects.

• Validate, clean, and transfer payroll, HR, and historical data.

• Set up HCM/payroll configurations, which include pay groups, earnings/deductions, workflows, tax arrangements, and reporting.

• Provide training for client administrators and end users.

• Foster adoption through organized change management strategies.

• Take ownership of ongoing optimization for existing clients by assessing configurations, workflows, and reports.

• Keep up-to-date with updates, features, and releases from HCM/payroll vendors.

• Suggest and implement necessary platform modifications.

• Act as the primary point of contact for clients on a daily basis.

• Translate technical information into straightforward, actionable advice.

• Collaborate with managed payroll/HR and concierge teams to ensure a smooth post-go-live transition and support continuity.

• Identify and resolve data or configuration issues, escalating to vendor partners as necessary.

⛳️ Requirements

• 3–5+ years of experience in payroll, HR, or HCM, preferably with hands-on experience in implementation, configuration, migration, or system optimization.

• Working knowledge of one or more prominent HCM/payroll platforms, such as Paylocity, Paycor, Paycom, Rippling, or similar systems.

• Strong skills in project management.

• Ability to manage new implementations while concurrently optimizing ongoing client needs.

• Exceptional attention to detail, particularly regarding payroll data accuracy, tax setup, and compliance matters.

• Clear and confident written and verbal communication skills.

• Capability to simplify technical concepts for non-technical stakeholders.

• A consultative, client-focused approach.

• A genuine interest in fostering long-term client relationships.

• A mindset geared towards continuous improvement.

• Comfort with working independently in a fully remote setting.

• Proficiency in Microsoft 365 and Excel/spreadsheets.

• Experience with QuickBooks or comparable accounting platforms is an advantage.

• Payroll or HR certification, such as CPP, FPC, PHR, or SHRM-CP, is a plus but not mandatory.

🏝️ Benefits

• Fully remote position.

• Flexible and supportive team culture.

• Competitive salary ranging from $55,000 to $70,000, depending on experience.

• Opportunity for growth within a specialized firm.

• Equal opportunity employer that welcomes applicants from diverse backgrounds and experience levels.