Implementation Manager – Care Management

This is a fully remote position, open to applicants in California, +14 more states.

📋 Description

• Oversee the complete implementation of technology solutions that support Care Management.

• Convert business and clinical needs into scalable, well-managed system deployments.

• Drive the delivery process from design through to go-live and the stabilization period post-launch.

• Manage project scope, timelines, stakeholder alignment, and delivery across various cross-functional teams.

• Establish governance frameworks, project structures, and criteria for performance measurement.

• Compile clinical outcomes, operational performance metrics, and feedback from frontline staff into executive-ready reports.

• Identify, assess, and prioritize opportunities for technology and process enhancements.

• Oversee system configuration, workflow design, and integration tasks with IT and vendor teams.

• Choose implementation strategies based on workflow complexity, associated risks, and business value.

• Lead the process of gathering requirements, designing solutions, conducting user acceptance testing, and planning cutover for core CM platforms.

• Collaborate with business leaders, IT, clinical operations, vendor management, and enterprise Program Management Offices.

• Define and monitor success metrics linked to business outcomes.

• Translate technical concepts, trade-offs, and suggestions for stakeholders.

• Execute additional duties as assigned.

• Adhere to all company policies and standards.

⛳️ Requirements

• Must possess authorization to work in the U.S. without requiring employment-based visa sponsorship, now or in the future.

• A Bachelor’s Degree is mandatory.

• At least 2 years of experience in technology implementation, systems configuration, or solution deployment, including AI, is required.

• Proficient with a variety of implementation and project management tools, with proven experience in delivering enterprise systems.

• A minimum of 3 years of project management and cross-functional delivery experience is required.

• Experience in the healthcare and/or managed care sectors is preferred.

• Proven track record of ownership and initiative with a strong desire to achieve significant, measurable results.

• Excellent project management and analytical capabilities.

• Exceptional attention to detail.

🏝️ Benefits

• Competitive pay.

• Health insurance.

• 401K.

• Stock purchase plans.

• Tuition reimbursement.

• Paid time off plus holidays.

• A flexible work approach with options for remote, hybrid, field, or office schedules.

• Additional incentive programs may be included in total compensation.