Implementation Manager – Accounting, Student Billing

This is a fully remote position, open to applicants in Australia.

📋 Description

• Provide consulting services for the Accounting & Student Billing platform and facilitate organizational change management within various Business Offices, both large and small. This multi-month implementation consulting involves:

• Advising on platform transition options: Collaborate with clients through discovery sessions to assess, demonstrate, and adjust setup alternatives.

• Manage effective change management for Business Offices, ensuring that tailored configurations are documented, communicated, and implemented upon approval.

• Offer Business Office workflow consulting: Develop documented models to optimize the use of Veracross Accounting & Student Billing modules within the school's operations.

• Collaborate with the Veracross Lead Project Manager to create implementation project plans based on the configuration of the Accounting & Student Billing module.

• Design and implement tailored support handoffs for Accounting & Student Billing.

• Guide clients in designing their chart of accounts as required.

• Mentor Implementation Managers to elevate their proficiency from basic to moderate levels in Accounting consulting.

• Create and revise internal documentation to enhance the standardized best practices for Accounting & Student Billing implementation processes, including training and adoption.

• Conduct direct training sessions for strategic and high-complexity Accounting offices.

• Gather and maintain product feedback for the Student Billing & Accounting module from direct consultations.

• Ensure consultation success is achieved on schedule and within budget.

• Engage with Marketing and Sales at 2-3 Independent School Business Office conferences annually.

⛳️ Requirements

• Relevant degree or qualification, or equivalent experience.

• Accounting degree, coursework, or relevant experience in a Business Office environment (Highly Desirable).

• More than 4 years of experience in implementing Student Billing & Accounting software, including data conversion; experience with SaaS is a plus.

• Experience leading Veracross Full Accounting Implementations or similar SaaS accounting implementations is preferred.

• Background in an independent school business office managing a SaaS accounting platform is advantageous.

• Strong understanding of key accounting principles, including the fundamental accounting equation, general journal, chart of accounts, general ledger reporting (balance sheet, trial balance, profit & loss statements), fiscal periods, budgeting, reconciliations, and sub-ledger processing (e.g., accounts payable, accounts receivable, cash processing, purchases journal, fixed assets, project accounting).

• Proficient in technology, comfortable with learning and utilizing various systems that support a technical workspace.

• Exceptional written and verbal communication skills, with confidence in public speaking and presentation delivery.

• Ability to make complex decisions and provide recommendations with minimal guidance, demonstrating initiative and independent judgment.

• Capacity to learn complex, enterprise-level software systems to the extent that supports training others.

• Competent in managing multiple tasks in a fast-paced environment.

• Strong problem-solving skills with the ability to conduct root cause analysis.

• Highly organized and self-managing in a remote and/or hybrid work environment.

• Willingness to travel nationally as necessary.

🏝️ Benefits

• ***The best tools to get the job done!***

• Upon joining Veracross, you will receive a Macbook Pro, a 32-inch monitor, and an adjustable desk and chair for your office.

• ***Growth opportunities!***

• Veracross is rapidly expanding, offering you the chance to take ownership of your role and develop alongside us! With a global team, there are professional development opportunities to enhance your skills as the business evolves.

• ***Work/life balance***

• Management promotes taking hour-long lunches and finishing on time, recognizing the importance of life outside of work. You can take a day off for your birthday and enjoy a $100 annual allowance for well-being activities. How about a massage?

• ***Parental leave policy***

• Under Veracross's parental leave policy, you are entitled to paid leave as a primary or secondary parent upon welcoming a new child into your family, available after 12 months in a full-time position.

• ***Make a difference***

• Our work positively impacts schools, their students, and families around the globe!

• ***Snacks, drinks & coffee***

• Digistorm’s (Veracross) Gold Coast HQ features a coffee machine, snack bar, and fully stocked drinks fridge to keep energy levels high! From veggie chips to kombucha, almond milk to cookies, we have it all.

• ***Culture***

• The Veracross team fosters a fun, relaxed, and sociable atmosphere, evident in our casual dress code and social events. Our open floor plan encourages cross-team communication and collaboration. Join colleagues for lunchtime surfing or explore nearby food spots for a burger by the beach.